
In the following article originally published in América Economía, Gabriela Kleeberg, director of WALDO, shares, along with other specialists, ideas about brand communication in contexts of social crisis. That is: when, how and why to communicate in these situations.
In accordance with the WALDO approach, for Gabriela, organizations are sustained by human systems and processes: they create relationships based on a system of values and guided by a mission, vision or purpose. And only by this understanding, we will know when we should communicate, and how to do it with coherence, responsibility and empathy.
Read the complete article in: https://worldcrunch.com/business-finance/do-brands-have-a-role-to-play-in-social-conflicts
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